Phone calls are answered immediately during business hours. Email and form submissions are typically responded to within one business day. For urgent matters, calling 800-299-8280 is the fastest route.
Yes. Select "Request a demo" in the topic dropdown above and a member of our sales team will schedule a walkthrough at a time that suits you. Demos typically take 20 to 30 minutes and cover EIN lookup, TIN matching, batch processing, and API access.
Select "Technical support" or "Billing and account" in the form above, or call us directly at 800-299-8280. Have your account email address ready so we can pull up your details quickly.
Yes. For teams with high lookup volumes or custom API requirements, we offer tailored enterprise plans. Contact our sales team via the form above or call us and ask to speak with an account executive.